PRIVACY POLICY
Introduction
La Fetiche Ltd is committed to safeguarding the privacy of our website visitors and customers and we take your privacy seriously.
What we need
La Fetiche Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We will collect your personal data when you sign up to our mailing list or complete a sales transaction. When you make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Why we need it
We need your information to administer your account and provide products and services requested from us. This is for legal purposes, necessary for the sales contract to which the individual is a party.
Your information is processed using primarily electronic means and is used, without limitation, for the following services:
- Internal record keeping
- Order fulfillment and related activities
- Management of payments, including anti-fraud control when paying by credit/debit card;
- Marketing communications;
- Responding to customer service requests and similar communications from you; and
- Technical assistance.
What we do with it
The information will not be given out to any outside party for marketing purposes. We will contact you from time to time with information about the studio for marketing purposes. You can opt out or change your preferences at any time.
When placing an order on our website, we use Stripe, a third party payment processor. Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.
You can access their privacy policy via the following link: https://stripe.com/gb/privacy
We may share your name, delivery address, email and phone number with our partner courier companies in case they need to contact you in relation to a delivery.
When you sign up to our mailing list, your information (such as your name, email address, address, or telephone number) will be shared with Mailchimp, a third party service provider. Mailchimp will collect, use and process your information in accordance with their privacy policies.
You can access their privacy policy via the following link: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
The information will not be given out to any outside party for marketing purposes. Your name and location will be shared with the artist whose work is purchased, for provenance and archive information. We will contact you from time to time with information about the gallery for marketing purposes. You can opt out or change your preferences at any time.
How long we keep it
We are required under UK tax law to keep your basic personal data for a minimum of 6 years after which time, paper records will be destroyed. Your information for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Your name and location will be kept for archive and provenance details indefinitely.
Visitors to our websites and social media platforms
When you visit www.lafetiche.com you will be invited to consent to Cookies being used. We do not collect any personal information when you visit our website. We use a third party to help maintain the security and performance of the website, they will not use any personal data collected. If you contact us via social media platforms your information will not be shared with any third parties.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
| Cookie | Purpose |
|---|---|
| __utma __utmc __utmz _ga _gid |
These cookies are used by Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from and the pages they visited. |
Most web browsers allow some control of most cookies through the browser settings. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Your rights
Under the Data Protection act 1998 and GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. If at any point you wish to see the data held by us or you would like to have it corrected or deleted please contact us as below. If you are not satisfied with our response you can complain to the Information Commissioner’s Office (ICO).
How to contact us
If you want to request information you can email us at studio@lafetiche.com or write to us at the address provided on our contact page.